In short
Metals has no accounts, collects no data about you and does not track you. Everything you enter stays on your phone and, if you use the automatic backup, in your iCloud.
Who we are
Metals is published by Sopranix SRL (brand: TiMa Studios), CUI 55371421, Str. Făgăraș nr. 19, Biroul 2, Buftea, Ilfov 070000, Romania. Contact: support@timastudios.app.
What the app keeps
Your pieces (metal, weight, price, dates, seller, where you keep them, notes and photos), the downloaded prices, alerts, goals, forecast plans, settings and preferences (language, typical premiums) are stored by the app on your phone. The date you first opened the app is kept in the phone’s Keychain, for early access. Nothing reaches us or anyone else. The App Store app contains no demo or test data: it shows only what you enter.
Internet connections
Only for prices: to the National Bank of Romania (BNR, curs.bnr.ro) for the gold fixing and the euro and dollar rates, and to gold-api.com for the spot prices of silver, platinum, palladium and gold. Gold’s spot price is requested with every refresh, for the indicative “At spot” line on Home; it replaces the BNR fixing only when BNR does not respond. Amounts in euro or dollars are converted on your phone with BNR’s rates. The requests contain nothing about you or your portfolio; as with any connection, the servers see your phone’s IP address.
Face ID and passcode
The lock uses Face ID, Touch ID or your passcode through iOS. The app only learns whether unlocking succeeded; biometric data never reaches it. With “Hide content in the App Switcher” (on by default), the app’s content does not show in the App Switcher.
Camera and photos
The app uses the camera and your photos only when you add a photo to a piece; the photo is kept in the app, on your phone.
Exports and images
The CSV file, the insurance PDF and the share image are created on your phone and leave it only if you send them yourself, from the share sheet.
Backups
The automatic iCloud backup (on by default when you are signed in to iCloud) puts all your data in your iCloud, once a day when something changed, in an app folder that does not show in Files; the last 7 days are kept. The backups go only to your Apple Account: we (TiMa Studios) cannot see them. iCloud encrypts them; with Advanced Data Protection on, only your devices can read them. You turn it off in Settings › Data. The file made with Settings › Data › Backup is not encrypted and holds all your data; it leaves the phone only when you share it or save it somewhere else yourself.
Widget and notifications
The widget reads a copy of the totals and prices, kept on your phone in the app’s shared space (App Group). Price alerts are local notifications created on your phone; we use no notification servers.
Tips
Tips are paid through the App Store with your Apple Account; we never see payment details. The app only remembers, on your phone, how many times you tipped and when.
Reporting a problem
“Report a problem” opens an email that you write and send yourself. It contains the app version, phone model, iOS version, language, reference currency, number of pieces and whether Face ID and background refresh are on; no amounts. iOS reports on crashes and performance (MetricKit) are kept on the phone, the last 20 at most, and are attached only if you choose to. You can see and delete them in About › Diagnostics.
No analytics, ads or tracking
We use no analytics, advertising or crash-reporting SDKs, and we do not track you across apps or websites.
Backup and deletion
The app’s data is also included in your phone’s backup (iCloud or computer), like any app’s. You delete it in the app, piece by piece, or by deleting the app. You delete the automatic iCloud backups in Settings › your name › iCloud, under storage, at Metals. The date you first opened the app stays in the Keychain to keep your Pro access.
Your rights
Under the GDPR you have the right of access, rectification, erasure, restriction of processing, objection and data portability. As your data never reaches us, you exercise them directly in the app: you see, correct, delete and export your data (CSV or backup) and turn off the automatic iCloud backup. For any question or request, write to us at support@timastudios.app. You also have the right to lodge a complaint with the Romanian data protection authority, ANSPDCP (Autoritatea Națională de Supraveghere a Prelucrării Datelor cu Caracter Personal), www.dataprotection.ro.
Contact
Questions about privacy: support@timastudios.app.
This is the privacy policy of the Metals app. The general Privacy Policy covers this website and our other apps.